I was hoping that DISC Wireless would have been able to restart their service this weekend but it seems that they are still running into problems with XO Communications. I am still not certain about the nature of the outage but for an ISP to be down for about eight days, it had to have been big.

ISP’s typically have well engineered and redundant systems, so for an ISP to be unable to provide services to their customers the issue must have been big.

Here is a recording from Sunday night at about 6:30pm from the DISC Wireless Technical support phone number. In my opinion, the frustration that this must have caused their subscribers is immense and I am confident that their business will take a significant loss because of this catastrophic outage. They have started having their customers FAX in correspondence because their email servers are all down. I suspect that their voicemail boxes are getting quite full at this point in time also.

I wish them the best of luck in getting turned back on, bright and early Monday morning. For those customers that are still without service give Skyriver a call at 858.812.5280. They can get you up in a day!