It seems that one of the business internet service providers in the Palm Springs, Coachella Valley and Indio has been disconnected from the Internet. DISC Wireless a WISP has been down for more than a week leaving hundreds of clients without service. My understanding is that they do not have upstream Internet connectivity but that their wireless network is still functional. I called their technical support department this morning at 9:30am to hear a message from last night that XO communications has not enabled their upstream connectivity.

You can listen to the recording from their support department here. It seems that they were expecting to be online last night before 10pm but their website and customers are still down.

I am not going to speculate on what happened, all I know is that customer are down and DISC Wireless is currently not online. When the network is back online their website is http://www.dis.net and the customer support number is 760-325-DISC.

I know that Time Warner Cable, ATT and Skyriver have dispatched their sales departments to the area to help stranded customers. What business can survive without Internet Service for over a week?

Getting your Internet connection back up and going is not the biggest issue facing business customers. Their biggest issue if DIS Wireless cannot get their network back up is going to be their email and web hosting services. If their domains were registered by DIS and the DIS email servers are off line they may have no way to release the domains customers. Chances are this will keep customers down longer than need when they switch to another provider.

If you would like a reliable Internet Provider and you are an affected customer Skyriver can get you connect and up and running within 1 DAY with speeds ranging from 1Mbps to 10Mbps. You can call them at 858.812.5280