2007 October 19 | TechTalk

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A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so. -Mahatma Gandhi

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Take a direct shot at fans

19/10/2007 In 4 Hour Work Week by Brad Slavin

Very informative post on atrracting fans directly at Radiohead, The 4-Hour Work Week and the Importance of Raving Fans | Copyblogger

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